Service Mode Observing Tools at ESO's VLT G Giannone, A M Chavan, D Silva, ESO; A P Krueger, G E Miller, STScI A significant fraction of VLT observing time is reserved for "Service Mode" (SM) operations. Service Mode investigators create Observation Blocks (OBs) specifying target information and describing the technical setup of the telescope, instrument, and detector. The Paranal Science Operations Team (SciOps) will later select and execute these OBs, trying to match the current weather conditions with the OBs' constraints. The operations team needs to select OBs for execution browsing the OB Repository with different search conditions and constraints; a key feature is the ability to identify which OBs can be executed under the current weather conditions and/or telescope settings. The Operational Toolkit (OT) and the Short Term Scheduler (STS) are a pair of integrated tools developed to support the SciOps Team during SM observing nights. The OT allows the SciOps Team to browse the OB repository and build queues (Medium-Terms schedules) of OBs, based on target visibility and user defined scheduling constraints. The STS is a decision support system used to create Short-Term timelines by processing queues of OBs. The tool helps choosing which OB should be executed at any time in order to maximize telescope utilization and respect the user defined observing constraints.