In order to understand who uses our online resources and how they are used, when you visit the STScI website or use online applications, we collect basic information such as the date and time, internet protocol (IP) address, information about your web browser and computer (computer type, browser type), the resources you visit on our site, the amount of data transmitted, etc. We use this information to generate aggregate statistics on the usage of our site. We share this aggregate information with NASA and with our parent organization (AURA). Some of this aggregate information will be made available to the public. We will not use this information to identify or track usage by individuals, except as necessary to provide user support and maintain our systems. Non-aggregated information is only available to STScI and authorized contractors.
We do not sell, rent or exchange this information to anyone outside of STScI. We use this information only for the purpose of understanding how our resources are used and how they may be improved.
Some of our web pages and online applications may ask for personal information such as your email address, postal address, or institutional information. We may also require you to create an account to use some of our resources. We use this information only to provide you with access to the specified service. We may share this information with NASA, ESA, AURA, and other astronomical institutions.
Some of our services (e.g. blogs, wikis) allow you to contribute information which will be seen by other users of those pages, or by the public. This information may be indexed by search engines such as Google or Bing. You should exercise discretion to not reveal personal information.
STScI monitors computer and network systems to ensure that our services are available to the intended users. We monitor the computer and network systems to identify attempts to deny service or make unauthorized changes. Anyone using our systems expressly consents to such monitoring and is advised that if monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to law enforcement officials. If we see evidence of improper access, we may, without notice, remove access for some or all users in order to further investigate the situation. We will restore the service as quickly as possible and provide the community with information about the situation.
STScI maintains lists of subscribers who have asked to receive email updates. A recipient may unsubscribe from future messages via a link at the bottom of each email message. We do not sell, rent, exchange, or otherwise disclose our subscriber lists to persons or organizations outside STScI.
The information we collect may be retained indefinitely.
In the event of a breach, or reasonable suspicion of a breach which allows an unauthorized person to access personally identifiable information, we will inform you as soon as possible. This notice may be sent to you individually, or we may notify you via STScI applications or our social media presence.
We strive to ensure that our resources are accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act. If you have any difficulty viewing any page with adaptive technology, please contact us.
We will share any information we have, including personal information, with organizations or individuals outside of STScI if we have a good-faith belief that this is reasonably necessary to:
- Meet applicable law, regulation, legal process, or enforceable governmental request.
- Enforce applicable policies, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of STScI, our users or the public as required or permitted by law.
We believe in the importance of protecting the privacy of children online and do not knowingly contact or collect personal information from children under the age of 13. Our services are not intended to solicit information of any kind from children under 13. To notify us of our receipt of information from children under 13, please contact us.
If you have questions about this policy, or you have a privacy concern, please contact us.
Last reviewed: September 29, 2020